We are at your disposal for all advice and information on our products!
By chat
Our agents are happy to answer you in real time on the chat located at the bottom right of your screen, so wait no longer!
Monday to Friday from 9am to 6pm
By email
Do not hesitate to write to us at [email protected] and we will get back to you as soon as possible!
Frequently Asked Questions
Emma offers a trial period from 14 to 200 nights from delivery depending on the products. If they do not suit you, we will take them back at no cost to you.
As soon as we receive proof of return, we will refund the full amount paid. No hidden fees.
So, what are you waiting for to sleep better and boost your days?
We offer you the possibility to pay for your purchases in 4 different ways:
• PayPal
• Mastercard
• Visa
We guarantee the materials of our mattresses for 10 years on the following points:
• Preservation of the original shape of the mattress
• Strength and durability of the materials composing the mattress
• Bump, tear, or premature wear of the foam in the context of use in accordance with the intended use of the product
• Defects on zippers resulting from a manufacturing defect
Our other products also have a warranty. Do not hesitate to contact us if you want to know more!
